Singapore Tuition Agency

Singapore Tuition Agency: Terms And Conditions (For Tutors)

To Register as a tutor with CampusTutors is FREE OF CHARGE

Before submitting the tutor's information’s, please read the Terms and Conditions carefully. Tutors who sign up with CampusTutors hereby agree to the following terms and conditions.


Eligibility
Before you apply for any tuition assignments, please ensure that:

a) You are a Singapore Citizen/Singapore permanent resident or a Valid Employment Pass holder.

b) You do not have a busy schedule and are able to commit fully to the assignment. You bear the full responsibility of ensuring that your school, work and personal schedule do not affect your commitment to teach in the long run. It is advisable to have a few free slots in a week in case your student needs to change the day of lesson. CampusTutors will not entertain any form of interruption or conflict of schedule once a tuition assignment is confirmed.

c) The teaching location is convenient for you to go. Take note that you are expected to look up the location in the street directory once you have been given the full address. CampusTutors will not be reliable if the client makes a mistake in providing the full address.

d) You are satisfied with the offered tuition rate. You are not supposed to negotiate the tuition rate with the client or CampusTutors once you have accepted a tuition assignment. In the event that you are terminated by the client due to you negotiating the tuition rate, your registration as a tutor with CampusTutors will be revoked and an administrative charge of 50% of the first month tuition fee will be imposed on you by CampusTutors.

e) You are certain that you are experienced with teaching the subject(s) that you wish to apply. An administrative charge of 50% of the first month tuition fee will be imposed in the event that the tuition assignment is terminated by the client because you are unsure of the concept of the subject(s). Do not simply apply for tuition assignments without prior consideration.

f) You have no biased preference for students from certain races and/ or religions.

g) You bring along all necessary documents to certify your academic qualifications, credentials and NRIC and present them to the student/s on your first lesson.

Accuracy and up-to-date database
It is up to individual responsibility to ensure accurate and up-to-date information.

Be honest about all information entered in the database.

We CampusTutors reserve the right to expel tutors with poor integrity from our database.

Punctuality
Be punctual for all lessons, especially the first lesson. First impression counts. Look up the location of your student's address in the street directory, prior to your first lesson. Client may have given CampusTutors the incorrect address.

In the event that you are late for your lesson, please politely inform your student about it in order to maintain a professional working attitude.

Your student has the rights to terminate your service if you have been late for 3 consecutive lessons. Being caught in a heavy rain or a heavy traffic is never a good excuse for being late.

Confidentiality
The information you provide in the registration form is kept strictly confidential to CampusTutors. CampusTutors takes your privacy very seriously. Click here to view our Privacy Policy.

Likewise, we do not disclose the contact numbers of the students to our tutors, prior to the first lessons. All tutors are supposed to exchange contact numbers with the students on their first lessons.

Payment of Commission
With every successful assignment, the student will pay us 50% commission after the 2nd week of commencement of tuition, and pay you the remaining 50% after the first one month of tutoring.

You will subsequently be paid the full month's tuition fee directly from the parents of your student in your arranged manner.

Lessons which are postponed during the first 4 weeks will not affect the commission.
For Example: For a month of 8 lessons, if 1 lesson was cancelled due to any reason (eg. holiday), commission will still be based on 8 lessons and not 7 lessons.

Once the invoice has been sent to the student, and payment has been settled, any dispute over commission charges will not be entertained.

* Any attempt to cheat or deprive CampusTutors of her legal share of commission will result in legal actions being taken. This is our administration fee and is therefore non-negotiable.

Relationship of Parties
Registering with CampusTutors as a tutor will not create any partnership, joint venture, franchise, sales representative, or employment relationship between the parties. As a tutor, you will have no authority to make or accept any offers or representations on our behalf.

Delay of Lesson
a) If the first month of tuition has not been fulfilled, tutor is not allowed to get another person to replace him/her. However, please inform the student if you are unable to make it, and offer a replacement of lesson within the next 7 days.

b) Student has the rights to terminate a tuition assignment with the tutor if tutor is unable to attend a lesson for two consecutive weeks. Ensure that your school timetable and your daily schedule do not crash with the day and time of the tuition assignment, which you are applying for.

c) If you are sick and unable to turn up for your first lesson, do produce a medical certificate in order to secure a sense of trust between you and your student. Your first lesson is the lesson on which your student judges you the most. CampusTutors only accept official medical certificate or other official proof as an excuse for postponing lesson.

Student has the legal rights to ask for a medical certificate from you in the event that you are unable to turn up for subsequent lesson due to sickness.

Limitation of Liability
Owners and employees of CampusTutors, will not be liable for any damages, including indirect, special, or consequential damages.

Termination/Cancellation of Assignment
a) In the event where you are unable to attend the tuition, prior notice of 24 hours before the lesson time, must be given to the student as well as to CampusTutors. This is only applicable for the first month of lessons after which, any dealings would be solely between parent and tutor.

If you fail to notify and provide a valid reason (eg: medical certificate) of your cancellation, your registration as a tutor with CampusTutors will be revoked and an administrative charge of 50% of the first month tuition fee will be imposed.

b) The minimum commitment period is 1 month. In the event where you terminate an assignment within the first month, CampusTutors will recover her legal share of commission of 50% of the first month tuition fee from you.

c) If the first month of tuition has not been fulfilled, tutor is not allowed to get another person to replace him/her.

d) In the event that your tuition assignment is terminated by the student during the first two weeks of lessons, you will not receive any salary. The amount of commission will not be affected by lesson postponement or cancellation due to any reason. If the customer cancels the assignment before 4 weeks of lessons are completed, and contacts you personally, you are still liable for 50% commission for a total of 4 weeks of given lessons. When such situation occurs, you are obligated to let CampusTutors know immediately. Any attempt to keep it from us is considered cheating.

e) In the event that you have been terminated by your client, never argue with your student, your student's parents or CampusTutors. Understand that your client possesses the full legal rights to terminate your tuition service if your student does not understand your style of teaching. CampusTutors will not ask for further explanation from the client.

Tutor's Conduct
Tutor is expected to be a matured adult who is able to teach and also work well with other people. Tutor should not have bad habit like being consistently late for lessons, having improper dressing, demonstrating poor commitments, or being inattentive during lesson.

Do not overstay your tuition time allocated. Your client is not obliged to pay for any extra minutes/hours that have not been arranged beforehand.

Tutor is expected to be polite to our coordinator and be steadfast in answering coordinator's questions. CampusTutors exercises the rights to replace a tutor prior to the first lesson at our own discretion.

After tutor has verbally agreed to take up a tuition assignment, exchange of SMS confirmation with our coordinator should be prompt and responsive. If our coordinator does not receive prompt replies from tutor, CampusTutors will move on to engage another tutor who is suitable for that assignment.

Assurance
Tutor bears the responsibility of double-checking with the student or CampusTutors for the confirmation of tuition lesson on the day of lesson itself. Take note that client may be absent minded about the time of tuition and it is best to call the student a few hours before travelling down for lesson.

Disputes
Telephone conversation with our coordinators is recorded. CampusTutors will not entertain disputes between the tutor and our coordinators. Take note that CampusTutors does share its list of unprofessional and discourteous tutors with other local tuition agencies.

CampusTutors will not act as an arbitrator or mediator for any conflicts or disagreements that arise between the tutor and the student.

Tutors SHOULD NEVER punish or scold their students in any ways. CampusTutors DOES NOT approve such unprofessional behaviours. If things get out of hand, CampusTutors will not hesitant to report the matters to the appropriate authorities.